Frequently Asked Questions

Where is Norfolk Island located?
Norfolk Island is a small, stunning island in the South Pacific, situated 1,600 km northeast of Sydney, Australia. The island spans 8 km by 5 km and offers a serene atmosphere, making it an ideal escape from the hustle and bustle of city life.
What airlines operate flights to Norfolk Island?
Direct flights to Norfolk Island are available from Sydney and Brisbane, operated by Qantas. For those flying from New Zealand, Air Chathams provides direct flights. Our team will be able to organise your travel from any departure point, simply confirm your preferred dates and where you are flying from, and we will take care of the rest.
Is a passport required to visit Norfolk Island?
For Australian travelers, a driver’s license or photo ID is sufficient for entry. However, visitors from New Zealand or other countries will need a passport. Additionally, the visa requirements for Norfolk Island are the same as those for Australia.
What is the climate like on Norfolk Island?
Norfolk Island has a subtropical climate with mild temperatures year-round. Summers range from 19°C to 28°C, while winters typically see temperatures from 12°C to 19°C, making it a comfortable destination for all types of travelers.
What kind of accommodation can I find on Norfolk Island?
Accommodation options on the island range from charming self-contained cottages to comfortable hotels and luxury villas. Whether you’re looking for a private retreat or a family-friendly option, there is something to suit every need and budget.
Are there good beaches for swimming and snorkeling?
Yes! Norfolk Island boasts beautiful beaches, including Emily Bay and Slaughter Bay. These beaches are ideal for swimming, snorkeling, and relaxing, with crystal-clear waters and sandy shores that are perfect for a peaceful getaway.
Should I hire a car on Norfolk Island?
What is the best time of year to visit Norfolk Island?
Norfolk Island is a year-round destination, but the peak travel season is from October to April when the weather is warmer. During these months, visitors can enjoy more outdoor activities, however with a mild temperature during winter, there’s still plenty to see and do on your winter escape.
Do I need travel insurance for my trip to Norfolk Island?
Travel insurance is highly recommended. It provides coverage for unexpected events such as trip cancellations, medical emergencies, or lost luggage, ensuring peace of mind while you enjoy your holiday.
Can I bring food or beverages into Norfolk Island?
Certain food items, including fresh fruits, vegetables, and meats, are restricted due to biosecurity regulations. However, packaged, commercially prepared food is generally allowed. You can also enjoy local produce, groceries, and a variety of food options on the island.
Can I use my mobile phone on Norfolk Island?
Norfolk Island has a 3G/4G network for mobile phones. While Australian providers do not offer global roaming, tourists can purchase a special mobile plan at the Visitor Information Centre for use during their stay.
What is the local currency?
Is Norfolk Island suitable for all types of travelers?
Yes, Norfolk Island is perfect for couples, families, solo travelers, and groups. Whether you’re interested in historical tours, nature hikes, or just relaxing by the beach, there is something for everyone to enjoy.The Australian Dollar (AUD) is used on Norfolk Island. Credit cards are widely accepted, and cash can be withdrawn from local ATMs. Make sure to check with your bank regarding any international fees before your trip.